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Solar Panel Mobile App User Guides

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With the installation of each solar panel system, you will gain access to a relevant mobile app to go with it, so that you can keep an eye on your solar panels.

One of the many benefits of having solar panels from ProStar Energy on your commercial or domestic property is that you won't be left guessing whether the system is performing as it should be. With the installation of each solar panel system, you will gain access to a relevant mobile app to go along with it, which you can dip in and out of to keep an eye on your solar panels.

Each app is slightly different to use, so we’ve put together this ultimate guide on how to use the three different apps that go with the solar panels that we install.

Apps we will cover include:

GivEnergy App

Available on both IOS and Android systems, this app is a great way to assess your solar system's performance remotely - any time, from anywhere. By keeping an eye on the performance, you’ll be able to immediately spot and sort out dips in efficiency and potential problems.

Once we’ve installed your solar panels and energy storage systems, we’ll give you login details for the app.

In the app, you will be able to monitor the input and output of your solar panels through the easy-to-use flow diagram on the homepage. This graphic shows the input, output, and consumption via your inverter by the four core icons.

  1. The solar panel icon at the top shows us how much power is being generated by the solar panels in real-time.
  2. The home icon in the centre indicates how much energy your home is being consumed.
  3. The battery icon shows how much energy is being stored and shows if the battery is charging or discharging at that moment.
  4. The grid icon demonstrates how much energy you import and export from the National grid.

Each of these icons has numbers underneath them, showing kilowatt input and output of your household. These can be used to monitor the performance of your solution.

You can drill down further into each element of your system by clicking on each of the icons. When doing this, you will be able to see the breakdown of where the energy is being imported and exported to.

The bottom of the screen allows for further navigation around the app, taking you back to the homepage and between the power graph, the energy graph and the battery graph page. Each of these graphs will show intricate data for each part of the system.

If you are having trouble navigating the app or understanding the data, don’t hesitate to get in touch with us. One of our specialists will be happy to help walk you through each step of the app so that you can be confident in using it.

Call us on 0331 6302225 today.

Growatt App

Available on both iOS and Android systems, the Growatt App offers a convenient and efficient way to remotely monitor your solar system's performance. Whether you're at home, at work, or on the go, you can keep an eye on your solar energy production and consumption, allowing you to quickly identify and address any dips in efficiency or potential issues.

The Growatt App features an easy-to-use flow diagram on the homepage, providing a visual representation of your solar energy system. This diagram includes four core icons that display essential data:

  1. Solar Panel Icon: Shows real-time power generation from your solar panels.
  2. Home Icon: Indicates the amount of energy being consumed by your household.
  3. Battery Icon: Displays the energy stored in your battery and whether it is charging or discharging.
  4. Grid Icon: Demonstrates the energy imported from and exported to the National Grid.

Each icon is accompanied by numbers that display the kilowatt input and output, enabling you to monitor your system's performance at a glance.

For more in-depth information, simply click on any of the icons. This action will reveal detailed data about energy import and export, allowing you to better understand your system's dynamics and make informed decisions about your energy usage.

Navigate easily through the app using the bottom menu, which includes access to the homepage, power graph, energy graph, and battery graph. Each graph provides intricate data on different aspects of your solar system, giving you a detailed view of your system’s performance over time.

If you encounter any issues or need help understanding the app's data, don't hesitate to contact us. Our specialists are ready to guide you through each feature of the app, ensuring you feel confident in managing your solar energy system.

Call us at 0331 6302225 today for support.

MyEnergi App

This app is a great way to remotely monitor the efficiency of your solar system in real time and implement any actions you want the system to take. Working with both iOS and Android systems, this app allows you to keep a watch on the system’s performance and will help you identify any declines in productivity and possible issues so that you can take quick action to resolve them.

Our team will provide a username and password on the completion of your system.

The homepage is the central hub for all the data available on the app. At first glance, this hub shows the input, output and consumption through your battery.

  1. The centre icon is the overall importing power icon that shows the battery charge.
  2. The purple home icon shows how much power your home is consuming.
  3. The grid icon shows whether your system is importing or exporting energy via the grid.
  4. The solar panel icon shows how much energy your PV system is producing.
  5. The shower icon indicates how much energy your Eddi system is using.
  6. The electric car icon shows how much power your Zappy is using.

Clicking on each icon will take you through to a page with more detail and specific information about that element of the system. On relevant pages, you’ll be able to drill down into hourly, daily and weekly data, giving you a rounded overview of the performance of your system.

Selecting one of the Eddi systems, you can view how much energy it has used today. This page also allows you to control the power flow to and from the system. Additionally, you can prioritise heating top or bottom water.

The Zappy page offers a similar function, providing data and the ability to control performance in one place.

The central, overall section from the homepage allows you to see how much energy is being produced versus consumed throughout your systems. The page allows you to analyse the overall performance daily, weekly and monthly so you can spot patterns in performance, allowing you to identify possible drops in efficiency and problems.

Please don't hesitate to contact us if you need help using the app or understanding the data. To help you feel comfortable using the app, one of our specialists will be pleased to chat with you, walking you through every step of the app and its functions.

Contact us today at 0331 6302225.

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Professional Installations from ProStar Energy

If you have had a solar panel system installed on your property and are struggling to use the app, don’t muddle through on your own.

Our team are available to assist your learning and understanding of whichever app you are using. Whether you need a little help understanding some of the graphs, or working out how to use the app to get your system running as you would like it to.

Call us today on 0331 6302225 or complete our contact form and we will call you back as soon as possible.

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I would recommend other people who are looking to install solar panels to contact ProStar Energy and get a quote. They are very, very professional, their software is first-class, and the installation I couldn’t fault.

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